Job Description

Job Details

SPECIFICATION

A Multinational leading ISP with large scale national network, is looking for a Sales Consultant to sell and market their products and services directly to prospective clients while building and maintaining healthy, long-term relationship with them. The individual appointed to this role would also need to maintain a client portfolio and ensure that all related queries are dealt with in a professional manner.

RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

Client Development

• To identify and develop profitable new business opportunities while achieving sales targets;
• To develop new sales leads and build a database of potential clients through cold calling and walking of build routes;
• To generate sales by selling to MDU’s, Complexes and Estates;
• To follow the business’ standard operating procedures at all times;
• To maintain and grow existing business by maximising cross/up selling opportunities;
• To develop strong client relationships to enhance and increase sales potential;
• To keep up to-date sales pipelines for all existing and prospective client interactions on company’s systems;
• To prepare accurate, detailed and professional written proposals and quotations where applicable;
• To ensure a professional sales approach is followed at all times;
• To ensure that your customer portfolio is satisfied and that all payments are collected within the acceptable parameters;
• To ensure all sales transactions comply with the company’s standard terms and conditions;
• Manage client relationships by keeping open lines of communication;
• Liaise between the client and operational units to ensure implementation of solutions sold.

Operational Effectiveness

• Working hours are 08h00 to 17h00 Monday to Friday.
• Be punctual, responsible and diligent in all tasks and duties attended to.
• Complete accurate and timely sales administration records
• Assist service delivery teams where required
• Submit to the Manager all relevant reports, paperwork and update on all future sales activity
• Educate prospective and current clients on our products, support & offerings.
• Any additional responsibilities as required from time to time
• Comply with company policy and procedures

REQUIREMENTS:

• Grade 12 with English and a second language
• Excellent communications skills, both written and verbal
• PC Literacy - word, excel, email and internet
• 3 years working/sales experience in connectivity
• Pass technical competence tests on all products
• Display an understanding and knowledge of the product and industry
• Reliable vehicle and driver’s license a must.

Additional Skills

• Business Writing skills
• Negotiation skills
• Telephonic sales etiquette
• Confident communicator over the phone, in person and in writing
• Strong sales approach when handling objections or closing a deal.
• The ability to resolve problems with clients and arrive at decisions which allow the business to move forward

Attributes

• Actively participate in team meetings and use your market knowledge to sell products effectively
• Ability to work in team orientated environment and contribute in a positive manner
• Ability to work independently and self-manage
• Show Initiative and be professional at all times
• Integrity, responsibility and accountability to be displayed during all times
• Ability to meet deadlines within time constraints
• Ability to be effective in a pressurised environment