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Regional Branch Manager

Western Cape Market Related
Sector: Management Consulting
Posted: Tuesday, 26 July 2022

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Job Details


A leading office automation business is looking for a Regional Branch Manager to maintain and enhance client relationships to resolve issues and retain profitable business, overseeing the smooth running of the Branch in its entirety, and assist and support the dealers in the Region from time to time


  • Increases business growth by communicating and educating, identifying opportunities and removing barriers for sales staff
  • Develop and recommend sales plans and budgets
  • Develop and maintain solid and long-term influential relationships with key decision makers at all levels in the assigned customer base.
  • Prepare forecasts. Understand and interpret customer supply chain, market share and ensure contract fulfillment to achieve or exceed budget
  • Visits existing and potential customers together with Sales Managers when required
  • Interacts and co-ordinates activities with Sales Managers and Sales Executives
  • Control sales meetings
  • Plans, organizes, implements sales programs for the allocated region
  • Plans and is responsible for achieving sales objectives in the region
  • Manage the recruiting, hiring and training of sales managers and sales executives
  • Assists sales staff with increasing sales by developing and maintaining strong relationships
  • Manage new & existing account growth/development
  • Work closely with in-house Sales Administration department to keep account activities and invoicing up to date
  • Prepare reports of sales forecasts, sales analysis, and business transactions plus keep timely expense accounts
  • Set and manage performance criteria, including pipeline, account penetration and activity levels
  • Authorize quote prices and sales terms
  • Actively participate in key capital equipment deals, strategy, execution, and building customer and external partner relationships
  • Support current channel of sales distribution while keeping open to selective expansion in order to achieve the sales goals and objectives
  • Ability to collaborate with and direct the activities of the Region
  • Effectively interface and negotiate with third party suppliers
  • Build personal credibility and manage customer networks and relationships at Directors’ levels
  • Work closely with Sales Manager and Marketing to develop and present a professional solution to the customer
  • Organize client days
  • Ensure that the business maintains profitability of its accounts
  • Manage and maintain the CRM System
  • Oversee the operation of the branch including but not limited to warehousing, technical, telesales, sales, sales order processing and administration
  • Chair branch management meetings in order to resolve challenges, focus on market penetration, customer liaison, and manage the human resources of the branch along with the HR department
  • Motivate and lead all divisions in the region
  • Align the Regions and support all TQM initiatives to ensure the Branches maintain the required standards
  • Adhere to Branch Budgets
  • Total branch head count depends on the allocated region
  • General Management in all areas of the business for the allocated Regions
  • Travel between the Regions as and when required
  • Communicate with the Directors to ensure the Regions comply and align with overall Company objectives
  • Provide feedback to Head Office



  • Grade 12 essential
  • Relevant tertiary degree will be an advantage
  • Strong sales background, experience in operating and leading a diverse sales team on account management level
  • Significant knowledge of product family group ‘high end’ products and competitors
  • Experience of operating at Board level
  • Relationship management and interpersonal skills
  • Communication, influencing and negotiating skills
  • Policy development and Implementation
  • Presentation skills
  • Research and Report writing skills
  • Problem solving and decision making
  • Proven track record in leadership and results driven business development
  • Ability to communicate at all levels both internal and external
  • Minimum of Business Diploma in Sales along with Certified Sales Courses
  • Finance, Admin, Management Certificates or courses will be an advantage
  • Excellent planning and time management skills
  • Self-motivated with the ability to motivate others
  • Change Management skills and attitude
  • Project management experience
  • Based locally in the allocated area
  • Industry knowledge
  • Knowledge of HR – Policy and Procedures