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Junior IT Technician

Kwazulu Natal , R13000 - R18000 Per Month
Sector: IT / Computers / Software
Posted: Friday, 6 May 2022





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Job Details

SPECIFICATION   

A cold storage business is looking for a Junior IT Technician whose responsibility it will be to provide support to ensure that the IT infrastructure always remains fully functional.

DUTIES & RESPONSIBILITIES, NOT LIMITED TO:

  • Provide first line desktop support
  • Configuration of new equipment and workstation setups
  • Hardware and Software repairs and maintenance
  • Office 365 Management
  • Network Diagnostics (Wi-Fi, PoE Switches, VLAN, Fibre, etc…)
  • Telephonic and remote support
  • Manage IT support documentation and records
  • Report daily, weekly, monthly on IT unresolved issues, threats and planned activities
  • Conduct and report on failure analyses
  • Excel Analysis of Data
  • Bi-annual audit of IT equipment
  • Liaise with external IT service providers
  • Provide support to IT administrator
  • Resolve IT issues in a timeous, cost-effective manner

 

REQUIREMENTS  

  • Relevant IT Diploma (A+/N+)
  • Experience in Active Directory & Office 365 Exchange
  • A basic understanding of software development processes and database relationships will be beneficial
  • Experience in a similar role with a stable work history of at least 2 years with one employer
  • Accuracy and high attention to detail
  • Very proficient in reading, speaking and writing English
  • Familiar with working in a structured, deadline driven, high energy, high-volume e-mail environment
  • Very comfortable working in Microsoft Excel
  • Able to work independently under minimal supervision
  • Work well under pressure, efficient and well organised with a good work ethic and attitude - Uphold company ethics and values and act with integrity - Must be able to prove a low sick leave track record
  • Valid Driver’s License with own vehicle
  • Willing and able to work after hours on weekends and remotely