Job Description

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Healthcare Assistant

Out of Africa Market Related
Sector: Healthcare / Pharmaceutical
Posted: Wednesday, 6 April 2022

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Job Details


A residential care home is looking for a Healthcare Assistant to provide care for the Service Users under the guidance and supervision of the Home Manager, trained nursing staff and senior care assistants; and to undertake other activities to assist in the running of the Home as required.


  • To assist the service users in personal care including washing, bathing, dressing and toilet needs and assistance with feeding, according to the Care Plan.
  • Responding promptly to call bells.
  • To report any accidents or unexplained injuries immediately to the person in charge.
  • To ensure that service users are socially presentable in appearance at all times.
  • To ensure that service users have any aids e.g. - Dentures, Hearing Aids, Spectacles etc. fitted, cleaned and in working order.
  • To assist in the cleaning of the Home as the need arises, particularly dining areas after meals and to support infection control e.g. cleaning up spillages immediately.
  • To assist with general duties as & when required – this might include some domestic housekeeping and kitchen assistant tasks.
  • To pay due respect to service users' possessions and to ensure that bedrooms and communal areas are tidy, presentable and secure.
  • To work at all times, within the guidelines of the Health and Safety at Work Act 1974, Employee Handbook and Company Health and Safety Policy and Procedure.
  • To be aware of the fire procedures of the Home.
  • To ensure readiness to commence work at the time stated and not to abandon duty without permission from the person in charge.
  • To adhere to the policy relating to personal appearance and the uniform policy whilst on duty in the particular home.
  • To ensure that articles for laundry are handled correctly before placing into correct laundry bag for sluice washing.
  • To read and implement the Company Policy and Procedure for Infection Control.
  • To ensure the appropriate segregation of waste material. That it is disposed of in accordance with current legislation and Company Policy and Procedure for Infection Control (i.e. clinical waste).
  • To report to the Person in Charge any changes in individual service user’s condition and any other relevant matter, noting especially any changes in skin condition (bruising etc.).
  • To report to the Person in Charge any verbal concerns or complaints raised by the service user or visitors, with the permission of the service user.
  • To refer all enquiries regarding the care or condition of service users to the Person in Charge irrespective of the source of the enquiry.
  • To respect the rights of service users including privacy and dignity.
  • To assist in the serving and clearing of meals, snacks and drinks.
  • To assist service users to eat and drink, monitoring intake and reporting any concerns to the Person in Charge.
  • Complete all food and fluid charts and any other daily monitoring records as requested.
  • To undertake any training, as identified.
  • To undertake any other duties as and when required.
  • To abide by all company Policies and Procedures in accordance with the Staff Handbook.
  • To report any concerns re possible abuse of service users immediately to the person in charge.
  • To respect the confidentiality of the service users and the home life at all times, including when you are using social networking systems.


  • Genuine interest in working within a care environment
  • Good level of English language and vocabulary
  • Ability to communicate effectively at all levels, verbal & written
  • Ability to work as a member of a team or individually
  • Willingness to participate in vocational training programmes
  • Satisfactory Police check (Disclosure and Barring Service)


  • Basic understanding of the Health and Safety at Work Act
  • Basic understanding of Infection Control and effective hand hygiene
  • Previous experience of working in a care setting
  • Relevant Vocational Qualification (achieved or working towards)
  • Evidence of having undertaken relevant training (i.e. moving and handling, health and safety, food hygiene, infection control, safeguarding etc.