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IT Manager

Western Cape Market Related
Sector: IT / Computers / Software
Posted: Wednesday, 6 April 2022

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Job Details


A registered non-profit organisation is looking for an IT Manager to oversee the Information Technology (IT) function as part of the core operations team, line managing a small team of IT technicians and providing vital IT support to the Head office, implementation sites and staff. The successful candidate will refine, implement and disseminate the company’s IT strategy and ensure that all systems necessary to support operations and objectives are in place.

The goal is to ensure that information technology adds the maximum value to our company so as to facilitate the success of our business.


  • Set objectives and strategies for the IT department to ensure technology and systems implemented are aligned and support organizational objectives
  • Select and implement suitable technology solutions to streamline all internal operations and help optimize their strategic benefits
  • Plan, organize, control and evaluate IT and electronic data operations
  • Business systems management
  • Design, develop, implement and coordinate disseminate IT systems, policies and procedures
  • Ensure security of data, network access and backup systems
  • Identify problematic areas and implement strategic solutions in time
  • Oversee the technological infrastructure (networks and computer systems) in the organization to ensure optimal performance
  • Audit IT systems and assess their outcomes
  • Direct and manage IT-related projects
  • Preserve assets, information security and control structures
  • Manage annual IT budget and ensure cost effectiveness
  • Approve purchases of technological equipment and software and establish partnerships with IT providers
  • Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
  • Facilitate IT use and cyber-security training for all staff
  • Select and manage third party relationships with vendors and service providers



  • Bachelor’s Degree in Computer Science, IT, Management Information Systems or related Degree
  • 5+ years’ working experience in IT Management and experience leading technical teams
  • Excellent knowledge of technical management, information analysis and computer hardware/software systems
  • Expert knowledge on Microsoft office suite, Business Management Systems
  • Experience in data centre management and data governance particularly in the NGO sector
  • Hands-on experience with computer networks, network administration and network installation
  • Excellent analytical and problem solving skills



  • Experience in Project Management
  • Knowledge of Business Analysis tools and ability to present data to a broad audience eg. Power BI
  • High customer service orientation – interpersonal and excellent communication skills
  • The ability to work well under pressure
  • Attention to detail
  • Team player
  • Organisation and time management
  • Good prioritisation skills and be flexible enough to adapt plans
  • Effective in management and leadership of people
  • Ability to handle confidential matters
  • Continuous learning - keep abreast of technology trends and developments